Contact Information

Our contact page includes our physical or mailing address and country of origin. For any questions, you can reach us by phone, and we answer calls as “Graveyard Printing.”

E-commerce Policies

We adhere to guidelines that require e-commerce merchants to provide clear refund, cancellation, and delivery policies on their sites. These policies are designed to ensure transparency and customer satisfaction.

InkSoft Software

Our InkSoft software helps us meet these requirements by utilizing the corresponding fields and/or the Terms and Conditions field within the settings for each store. Please note that secure checkout and privacy policies are automatically populated and cannot be customized.

Refund Policy

Our refund policy explains how we handle returns, refunds, and exchanges.

If you are not 100% satisfied with your purchase, you may either return your order for a full refund or exchange it. You can return or exchange your purchase for up to 14 days. Returned or exchanged products must be in the condition they were received. Some customized products may not be eligible for a refund. Please contact us to request your refund.

Delivery Policy

Yes, we have a delivery policy for shipping products to our customers. This policy answers key questions about delivery methods, expected delivery times, signature requirements, and delivery costs.

All orders ship within 48 hours, Monday – Friday. The shipping provider provides information and a tracking number when the product has shipped. Shipping rates are based on the weight of the product and your location. Orders exceeding $10,000 require a signature. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.

Secure Checkout Policy

Our secure checkout policy ensures that your payment information is transmitted securely.

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before sending it to our secure server. SSL technology prevents someone other than operators of our websites from capturing and viewing your personal information.

While we use industry-standard means to protect our websites and your information, the internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the internet.

Privacy Policy

We value and respect the privacy of our customers. Our privacy policy explains how we collect, use, and protect your data.

While operating our business and interacting with you, we collect, use, and share personal information to process and fulfill your orders. To learn more about how data relating to your orders is collected, used, and shared, and to see the choices and rights available regarding your personal information, please visit: InkSoft Privacy Policy.